Introduction
Welcome to www.zisacom.com (“Website”)
This website is operated by ZISA. These Terms and Conditions (hereinafter referred to as "these Terms") apply to your access to and use of this website and all products, solutions and services purchased through this website (collectively referred to as "Services").
Agreement
Agreement Relationship Accessing or using this website constitutes a legally binding agreement between you and ZISA, and you agree to abide by these Terms, the Privacy Policy and all referenced policies.
Amendment of Terms ZISA reserves the right to amend these Terms through reasonable means such as website announcements, and continued use is deemed to accept the updated content.
Products and Services
Core Business ZISA is a global optical communication solution provider, providing product development, customized design, testing and certification, and global delivery services.
Scope of Authorization
* Use Rights: You may purchase products and solutions for personal or commercial purposes
* Resale License: We require prior written authorization (including customized labeling/packaging solutions). For customized orders, please contact the business email.
Service Statement Some services may have additional special terms and conditions, which ZISA will notify separately at the time of the transaction.
User Account
Registration Requirements Some services require registration of an account and binding of a valid payment method. The data charges incurred by mobile access shall be borne by you.
Information authenticity Registration information must be true and accurate. Identity impersonation or false association statements are prohibited.
Account security You should keep your account login credentials properly and notify us immediately if you find any unauthorized operations.
Intellectual Property
Exclusive Rights
* All website contents (including interface design, visual architecture, etc.) and services are protected by intellectual property law, and the ownership belongs to ZISA or its licensors
* ZISA® and related product trademarks are owned by ZISA or the right holder
Limited License You are granted a non-exclusive, non-transferable, revocable limited right of use, and are strictly prohibited from:
* Resale, reproduction or creation of derivative works without written permission
* Use website design elements for commercial promotion
* Use crawlers and other tools to crawl content
* Upload infringing materials or remove rights logos
Customized Service Terms
When you request to apply your own logo or content ("Customized Content") to products/packaging:
Grant ZISA global, royalty-free modification and use rights
Guarantee the full legal rights of the customized content
Promise that the content does not infringe the rights of third parties
Agree to indemnify all legal claims caused by customized content
Transaction Terms
Pricing Mechanism
* The price may be adjusted dynamically without further notice
* The actual settlement is subject to the price at the time of order confirmation
* The price does not include taxes, customs duties, insurance and shipping costs
Payment method
* Paypal (subject to its terms and conditions)
* International credit card (Visa/Mastercard)
* Bank wire transfer (supports USD settlement)
Terms of Delivery
Logistics options include ZISA's cooperative express (DHL/UPS/Fedex/EMS), air flights, sea freight ships or designated self-owned carriers
Transfer of rights and responsibilities
* Use the carrier you specify: ownership and risk are transferred when the goods are handed over to the carrier
* ZISA arranges logistics: risk is transferred after arrival at the designated destination
Force majeure is exempt from liability for delays caused by uncontrollable factors such as war, natural disasters, customs policies, etc.
Limited Warranty
Warranty Scope New products meet the material and workmanship standards during the warranty period (see "ZISA Warranty Policy"). Exclusions
* Unauthorized third-party modified parts
* Damage caused by failure to use in accordance with technical specifications
* Man-made accidents or force majeure damage
Claims Procedure
* Appearance defects: Written report within 3 days after receipt
* Performance defects: Submit test report within 14 days after discovery
Remedial Plan ZISA may choose to repair, replace or refund the net value.
Liability Boundary
The service statement does not guarantee that the website will operate permanently without interruption, and excludes all express/implied warranties except for the quality assurance terms.
Compensation Cap
* No liability for indirect losses (such as loss of profits, data loss)
* The total amount of direct damages shall not exceed the actual payment amount of the order
General Terms
Import Compliance You need to apply for the license required for product import by yourself.
Trade Restrictions Those subject to the United Nations or China's trade control regulations are prohibited from using the service.
Legal jurisdiction These terms and conditions shall be governed by Chinese law, and any disputes shall be submitted to the Beijing People's Court for litigation.
Contact Us
Contact information For any questions regarding these terms and conditions, please email us at: zisa@zisacom.com